Help Center

The Wantsies shipping costs vary depending on your exact location and shipping option.

Flat Rate Shipping to the USA
$0.00 – $9.99 = $4.95 Shipping
$10.00 – $19.99 = $6.95 Shipping
$20.00 – $29.99 = $7.95 Shipping
$30.00 – $59.99 = $9.95 Shipping
$60.00 – $74.99 = $14.95 Shipping
$75.00 and up = Free Shipping

International Shipping Rates
$0.00 – $74.99 = $14.95 Shipping
$75.00 and up = Free Shipping

We ship your orders from various international warehouses (USA, Canada, China, Malaysia and Singapore). Our stock is spread out over multiple fulfilment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. Therefore, the partial shipment could be applied to customers’ order.

We ship oversea orders by mail service. After your order has processed, we will send it to the shipping company and it will be completely handled by them. After arriving to the USA, it will be handled by USPS and tracking will be updated.

The shipping time will depend on your exact location. We source products from all over the world to bring you epic offers and the lowest prices. Depending on the product, size ordered and what is available in stock, our products are shipped from warehouses in the USA, Canada, China, Malaysia, or Singapore. This means sometimes you have to wait a little longer to get your order but it's always worth it! Due to high demand, your product may take around 3 weeks to arrive. Sometimes factors such as holidays, delayed logistics, and customs clearings may have an impact on the delivery time. If this is the case, please allow extra time as this is out of our control.  If 45 days have passed and your order has not been delivered, we will work with you for a refund or replacement. Thank you!

NOTICE 2020 UPDATE: Based on the situation of COVID-19, we are currently having international shipping problems that are out of our control due to foreign countries. Logistics are suspended in some countries and delivery times have been extended. Please be patient, your order will be delivered!

We will send you the tracking code of your orders to the email that you filled out when placing your order. This email will also guide you how to track your package. Please note that the tracking information will be displayed 2-7 days after receiving that email.

You should see tracking events within 2-7 days after you have received the tracking number. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment center of our online shop.

NOTICE 2020 UPDATE: Based on the situation of COVID-19, we are currently having international shipping problems that are out of our control due to foreign countries. Logistics are suspended in some countries and delivery times have been extended. Please be patient, your order will be delivered!

Please note that the tracking information will be displayed after 2-5 days after being updated. For the first time, it may take a few minutes to get the information from the carrier. Therefore, sometimes you can not find information about your package, please track again later.

Your shipment may be delayed. Sometimes factors such as delayed logistics and customs clearings may have an impact on the delivery time. If this is the case, please allow extra time as this is out of our control. If 45 days have passed and your order has not been delivered, we will work with you for a refund or replacement. Thank you!

NOTICE 2020 UPDATE: Based on the situation of COVID-19, we are currently having international shipping problems that are out of our control due to foreign countries. Logistics are suspended in some countries and delivery times have been extended. Please be patient, your order will be delivered!

First of all, visit our store at: https://thewantsies.com/.  Choose products that you love and "Got The Wantsies" for, then click "Add to cart" and "Check out". Then fill in your information and pay. That's it! Very easy.

Sometimes we can change an item in your order if the order has not yet been processed.  If it has already been processed, we may be able to change with our supplier or we will delete the order and ask you to reorder.  If it has already been shipped, we will treat it as a return.

If your order has not been shipped, it may be available to cancel.  Once shipped, it is not cancelable and will be treated as a return.

The Wantsies will periodically have sales, offer discounts, and coupon codes.  Only one discount code can be used at a time. If a BOGO or sale is running and applied to your cart, a coupon or discount code will not work with the sale. 

Our privacy policy can be seen here.

The short and sweet version:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns are subject to a 15% restocking charge. To return your product, you can use this online return form and we will send you instructions how you return your item. You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. COD returns will be refused. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days. 

Our full refund policy can be seen here.

You may Start A Return by clicking here. 

By clicking Start A Return, you also agree to our full refund policy which can be seen here.

Our Terms of Service can been found here.

We offer safe shopping and accept payment via Paypal, Credit card, Debit card or VISA. So you can choose the most suitable one for you. All products are listed in US Dollar, our system will automatically exchange your currency to make it easy for you when placing order.

Our products are listed in US Dollar. But our system will automatically convert it for you, don't worry!